29-03-2018 20:09
Solved! Go to Solution.
04-04-2018 14:47
Now TV have now closed my support case concluding that they have tried all troublshooting steps and that the 2 sticks are faulty and should be returned under warranty.
In case someone else is trouble shooting further issues there are a couple of hidden menus that can be accessed via these commands -
Press these buttons on your remote control:
Menu 1 -
Home x5
Rewind x3
Fast Forward x2
Menu 2 -
Home x5
Fast Forward x1
Play x1
Rewind x1
Play x1
Fast Forward x1
29-09-2018 19:36
Mines been the same for 3 days now. I can't even watch the apps. I'm having to watch dvds which is ridiculous as I have paid for now tv
29-09-2018 19:40
Hi @Anonymous User
Have you tried switching the power off to your router for 20 minutes to see if that clears the error message on your nowtv box or stick ?
29-09-2018 19:47
29-09-2018 19:50
Hi @Anonymous User
How about full factory reset on your box or stick, where i am assuming you are not using any VPN service on your router ?
29-09-2018 20:06
29-09-2018 20:11
Hi @Anonymous User
Don't know what else to suggest, apart from speak to live chat or possibly take or send the nowtv device back to Retailer you bought it from and ask for a replacement.
06-02-2020 9:49
I did that now absolutely nothing inbox just a code to input
06-02-2020 9:46
I did a factory reset now I get a code to input on the web site but I just get oops something went wrong please refresh this page so cant get anything on the box