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Anonymous User
Not applicable

Nowtv hub no broadband

Hi the hub smiley face flashes orange then goes white then switches off, it has been doing this for 24 hrs, date on box for activation was yesterday 23 oct

when in as admin the broadband has no configuration, and either does the modem all 

1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Try unplugging the router for 60 seconds and connecting again, also make sure you've connected the micro filter to the master socket (unless you have a pre filtered master socket with two separate ports).  If you still get the same issue probably best to give the Combo Team a call so they can check things out for you. You'll find the number on your My Account > My Package page of this website

 

https://account.nowtv.com/my-package