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Anonymous User
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Nowtv blank screen

I've had the nowtv stick nearly a year and when I first got it I had it in my tv when I moved and put it into a different tv but that is now broken so gone back to the other tv and it's just not working. When I rest it by pressing button on remote and on stick it loads up but as soon as I connect it to the internet it goes blank, I've tired many of times by resting it but I still getting the same outcome. 

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ukbobboy
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Re: Nowtv blank screen

@Anonymous User 

 

Hi Melissa

 

May I suggest that you do a full factory reset on your Now TV stick then re-enter your details.

 

The idea behind this is that your stick should readjust itself to work with your original TV, just like a brand new stick would.

 

If that doesn't work then you can try the Troubleshooting Tips found here:

 

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick

 

 

UK Bob

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Anonymous User
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Re: Nowtv blank screen

How would I do a full factory reset? 

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ukbobboy
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Re: Nowtv blank screen

@Anonymous User 

 

Melissa

 

You'll find the answer here:

 

https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick

 

 

UK Bob

 

 

 

 

 

 

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Re: Nowtv blank screen

My doing nothing  nothing  on my screen 

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RoyB
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Re: Nowtv blank screen

@Johnfoster19651 

 

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