09-06-2020 21:36
Hi.
My nowtv internet got cut off on Sunday. I got it back up straight away. Since then my now tv account on my black box says not available ( it is working on phone app) all other apps on the box work such as bbc, ITV netflix etc. I have uninstalled and reinstalled, restarted, disconnected, logged out. Noting seems to work. Now tv said it is a tv issue now after 3 days say it is broadband issue. Please help.
10-06-2020 24:23
Mine is doing exactly the same! I have tried everything! No help online neither. Poor technical support
17-06-2020 13:12
I have had a new stick sent out and it is still doing the same thing. They don't seem to know why. Have you fixed it?
10-08-2020 14:19
my dongle keeps saying not available for a day , then works for a while , then not available again
what can I do ?
10-08-2020 14:38
@Anonymous User wrote:
my dongle keeps saying not available for a day , then works for a while , then not available again
what can I do ?
Hi @Anonymous User
now he's an issue I haven't seen in awhile occasionally now TV hardware will fall out of sync with a nowTV account . Usually this would be resolved with a soft reset of the nowTV hardware
Go to settings > system > power > system restart
This doesn't work a factory reset may be required
Hope this helps . 😀 If it doesn't do post back and I'll tell you how to do a factory reset
09-09-2020 19:33
Now tv not available try later