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Anonymous User
Not applicable

Now tv

I have connected my black box, broadband is fine but tv is pink and mute....   any ideas why.

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If you are seeing a pink screen with no sound from your television then this sounds like a HDMI handshake issue.

 

Power down both your television and nowtv box and try a different HDMI port on your television plus a different HDMI cable if you have one spare.

 

If you are using a HDMI splitter, then bypass the splitter box and connect the nowtv box directly into the television HDMI port.

 

If the problem still persists, have you another television in the home to temporary test on your nowtv box.