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Anonymous User
Not applicable

Now tv box keeps cutting out for a second or two

I can be watching or on menus and then screen goes blue for 1 or 2 seconds then goes back to what im watching. Can happen a lit then not at all
1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. The blue screen sounds like an intermittent HDMI issue. Try powering down box and TV and removing the HDMI cable at both ends then reconnecting (or if you have another HDMI cable try that instead). You could also try connecting to a different HDMI port on your TV. If you still have issues try a factory reset of your box, however you'll need to enter your wifi and NOW TV account details again so have these to hand.

 

https://help.nowtv.com/article/hard-factory-reset-now-tv-box