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Anonymous User
Not applicable

Now Tv Box HDCP issue

Hi,

I'm trying to set up my old Now TV box to a tv, but we are having some issues. The TV seems to only work in 1080i

 

There is also an issue with a black screen error appearing stating that there is an issue with the HDCP.

The auto display settings on the TV are 1080i HDCP 1.4

 

Can anyone tell me if the issue is with the TV and if it can be sorted?

 

Thanks in advance.

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User

Have you tried selecting 720p in the box menu Display settings to see if it makes any difference.

Also maybe try swapping the HDMI port on your TV with the box and try a different HDMI cable on the box.

If the HDCP message remains, what happens if you test the box on another TV, just to eliminate the box out of the equation on what's causing the HDCP message.

Anonymous User
Not applicable

Thanks for the reply.

We've tried 720p but it didn't work.

Unfortunately there is only one HDMI on the TV so we are unable to test it.

The box previously worked fine and it was set up using a different TV, it didn't display any issues.

I'm going to assume the issue is with the TV, but thanks for the suggestions.