11-09-2015 18:52
19-11-2016 7:35
Same problem here. I have 3 boxes on the go at the moment and the app on my iPad. The iPad works fine, but all 3 of the boxes (2 of the small ones and 1 of the new smart boxes) does exactly this (comes up to the home screen, then just freezes). I have tried all the resets (which is a sod as you have to put all the details in again) I have reset my router and even tried using the personal hotspot on iPhone and still the same. Come on Now tv sort it out, I can definitely say that on your "Service Status" screen everything is not OK.
19-11-2016 7:41
One more black box to add to the list. Wakey wakey Now TV!
19-11-2016 7:47
19-11-2016 7:54
19-11-2016 7:58
19-11-2016 8:00
19-11-2016 8:16
Have tried resetting box, but still frozen on home page
19-11-2016 8:09
19-11-2016 8:14
Same here, I've got a black box and smart box - both stuck on the home screen. Very annoying but at least I now know it seems to be a problem for everyone.
19-11-2016 8:14