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Caitlyn83
Newbie

Now TV down???

I cannot access now TV on either box, laptop or phone. Anyone else? Keeps telling me not connected to the internet even though all devices are and there's no issue with h broadband

5 Replies
MrT
Newbie

Having the same problem. Says waiting for google?

gavs82008
Legend 5
Legend 5

@Caitlyn83 @MrT 

Is this for live streams?

 

As we are currently watching Chicago Med without any issues at all.

FYI that I do not work for NOW, just a NOW customer trying to help
Caitlyn83
Newbie

Can't get on anything. Live TV, apps, box sets nothing.
gavs82008
Legend 5
Legend 5

@Caitlyn83 

Make sure the box is fully updated. Unplug your box and router for a minute or two.

FYI that I do not work for NOW, just a NOW customer trying to help
AndyR
Newbie

I'm having the same problem. Been trying to access for an hour. All i get is a bleu screen saying 'not loading' try later!!