12-02-2019 19:19 - edited 12-02-2019 19:19
We have a black box and a stick, neither are working. The TV guide/entertainment/movies are listed but nothing will load.. just the little coloured balls going round and round.? I've even done a factory reset but it's still not working!
12-02-2019 20:09
Yep made no difference!
12-02-2019 20:27
Hi @Anonymous User
Perhaps go through this step by step trouble shooting help guide.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick