NOW TV app reset itself whilst we were watching a film. When it came back on, subtitles came on and the NOW TV app has disappeared from ‘my apps’. Followed advice from previous posts (system updates, turn box off) but it still hasn’t appeared in the menu. The only way we can access NOW Tv is to go through ‘search for apps’. Has anyone else had this problem or can advise further?
As your main home screen page changed ?
Where NowTV are currently rolling out a new layout via a software update.
Unfortunately the new screen layout doesn't offer the NowTV App under My Apps and you need to use the work around on my first post by going to the Apps Store.
I have the same issue, all I can do with now tv is watch live or continue watching, can’t scroll through to pick a new series to watch nor can I search through movie genre to pick a movie that not playing live. My roku stock still as before thankfully
The new layout of Now TV has taken away the need for the Now TV App.
The home page will display all the available passes such as the entertainment pass such that I need to view the box sets? Just scroll down till you see the pass you have got, such as the entertainment pass, highlight it and move to the right until you get to ‘view all’ click on it and away you go! It took me hours to find that solution?
When I posted here back in August 2020, there was an option to access the NowTV App via the My Apps and Apps Store on NowTV branded devices.
Since then this option has been removed by NowTV.
The quickest method I have found to access for example your NowTV Entertainment section from the new look home screen.
Is to navigate down the left hand side until you highlight the orange entertainment pass ticket tile box, then click OK on it with your remote, this will then automatically open the next screen page with the different Entertainment categories etc (saves a couple of presses on the right navigation key when scrolling across to View All).