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Anonymous User
Not applicable

Now TV Box stuck in a cycle of boot up & close down

When turned on Now TV main menu boots up, screen then goes black, after a short period it boots up again & so on.

Any advice gratefully received.

1 Solution
schnapps
Legend 5
Legend 5

@Anonymous User

 

I would try a hard factory reset.

 

With both the TV and nowtv box switched on, push and keep holding a pin in the small reset hole on the back of the box, until your TV defaults back to the intial nowtv setup screen.

 

Once you carry out a factory hard reset you will have to re enter all your details again onto the box.

 

Make sure that the power cable is fitted tightly into it's power socket and the white light on the front of the box remains on when plugged into the mains.

 

If it still happens after a factory reset (with both the TV and box switched off) try disconnecting and reconnecting the HDMI cable at both ends.

 

If it still persists try a different HDMI cable.

View solution in original post

3 Replies
schnapps
Legend 5
Legend 5

@Anonymous User

 

I would try a hard factory reset.

 

With both the TV and nowtv box switched on, push and keep holding a pin in the small reset hole on the back of the box, until your TV defaults back to the intial nowtv setup screen.

 

Once you carry out a factory hard reset you will have to re enter all your details again onto the box.

 

Make sure that the power cable is fitted tightly into it's power socket and the white light on the front of the box remains on when plugged into the mains.

 

If it still happens after a factory reset (with both the TV and box switched off) try disconnecting and reconnecting the HDMI cable at both ends.

 

If it still persists try a different HDMI cable.

Anonymous User
Not applicable

Perfect - issue sorted.

Anonymous User
Not applicable

Sorted - many thanks