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Anonymous User
Not applicable

Now TV App very different too Now to TV Box?

I Have been using a Now TV box and it has been fine.  I have just got a Smart Tv with App already installed so dont have my box connected.  When I go into the App it looks totally different to the box, no my account, no where to sign in, no sign of  how to purchase passes etc, it just looks so different. Can anyone help me please to figure out what I need to do?

1 REPLY 1
RoyB
Legend

Hi @Anonymous User 

 

Here’s what I see when I start my Stick and choose Home:-

 

9F678618-9CAD-4462-B6AB-9D620C31E1E0.jpeg

 
and here’s what I see when I start the NowTV APP on my Samsung TV. Pretty much the same, except that the second item, The Politician, a Netflix show is gone, as is the third row down, My Apps. But the Watchlist row is next on both, and pretty much the same, as are the next five, all-NowTV, rows not all shown in the screenshots):-

 

9FF2B269-13FF-4928-8C58-BBF156CF8149.jpeg

 

but where there is nothing after these rows on the Stick, on the TV App, there is an extra row:-

 

5A887F31-2269-4B4C-98FD-4115D8AB8369.jpeg

 

and all the things you thought were missing, or you couldn’t find, are on that row.

 

When in doubt, scroll down!

 

 

Sorry all the pictures are sideways, by the way. They were upright when I took them 🙃

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.