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Chris66uk
Occasional Poster

Re: No ethernet connection

It's a message that comes up for Now broadband uses checking their telephone line for a fault using inbuilt broadband repair tool.



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RoyB Mentor 1
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Re: No ethernet connection

@Chris66uk 

 

Ah, OK.

 

Most unsatisfactory.


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RoyB Mentor 1
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Re: No ethernet connection

@Chris66uk 

 

I’m told the 8-8 is incorrect, but it is still only 8am - 11pm, so 15/7 at best.

 

We might hope that the service is monitored 24/7, even if no-one is there to answer the phones, but I think this limitation is something that should be in the literature that potential customers get when deciding who to switch broadband suppliers to, so they can decide if this concerns them or not.


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