25-02-2018 15:06
25-02-2018 15:35
@Anonymous User
Welcome to the forum. Are you trying to set the box up from scratch? If it's error 013/014 see the following help page
https://help.nowtv.com/article/error-code-014-now-tv-box-stick
Otherwise not heard of 016, if you let us know what you are doing when it happens and any error message that appears with the code it might help.
02-06-2019 18:01
I’m getting the exact same error code 016. I’ve tried turning on off/ unplugging etc can you please assist