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Anonymous User
Not applicable

No connection

Keep getting error code 016...

Any ideas??
2 REPLIES 2
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Are you trying to set the box up from scratch? If it's error 013/014 see the following help page

 

https://help.nowtv.com/article/error-code-014-now-tv-box-stick

 

Otherwise not heard of 016, if you let us know what you are doing when it happens and any error message that appears with the code it might help.

Anonymous User
Not applicable

I’m getting the exact same error code 016. I’ve tried turning on off/ unplugging etc can you please assist