Hi last week we had an issue with no sound from our Now TV box this was rectified by switching power of and on again. Today we have been using it with no problem but suddenly it has decided to loose sound again (picture is crystal clear). I have tried all solutions suggested such as resetting etc but nothing is working. I'm told there is maintenance on Wednesday afternoon but that shouldn't cause an issue now, should it? Will this maintenance fix my issue? Is there something else I can try? Is anyone else having the same issue? I have been an advocate of NowTV and I don't want to change my opinion it is such a good service - I'm hoping this is just temporary or easily fixed.
Only use the software update option, it's not recommended to play around with the other options where you could corrupt your box and will then have to carry out a fresh factory reset.
I've tried a spare cheap lead we had in the house with no joy but i will try a better lead I have stored in the garage. For tonight I'm giving up. Thank you for your prompt time and dedication.
An update but sorry no solution. After 5 hours of Now Tv silence it has just started working again. No idea what the problem was and no idea if it will recur. Wish I could help others. Sorry but thankyou. seemoredigital and schnapps for your prompt support.
