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Anonymous User
Not applicable

New smart black box not working

Tried resetting over and over, had it load channels up then froze on home button.
14 month old and 4 month old not happy
Please fix issue
8 REPLIES 8
Anonymous User
Not applicable

Mine is the same freezes on home screen!
Anonymous User
Not applicable

Very annoying when the kids have nothing to watch first thing in the morning , hopefully it gets sorted soon
Anonymous User
Not applicable

Mine frozen on home screen can use remote to go to options either
Anonymous User
Not applicable

Mine is the same!!!!
Anonymous User
Not applicable

All mine are off, black ones and the 2 new smart ones

 

Anonymous User
Not applicable

Mike also still. A bit annoyed as I've already had to replace one of these boxes.
Anonymous User
Not applicable

Just of live chat, and as we already know
Wait for it
There is a issue that they are trying to resolve and we should all be up and running soon
😳
Anonymous User
Not applicable

Issues Logging into NOW TV Boxes 19/11/2016 Options ‎19-11-2016 08:59

 

We're aware of an issue that may be affecting customers logging into NOW TV Boxes. Our technical teams are looking into this issue right now and will work to get things back up and running as soon as possible. We'll post more information here when we have an update. If you would like to be emailed when there is an update, click "Topic Options" at the top of this post, then "Subscribe".