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Anonymous User
Not applicable

New box

How many boxes can you have logged into the one username? I have bought my girls a box for their room and tried to long in using my login detail but it keeps saying content blocked everytime they try and watch a programme?
1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. You can have up to four devices registered on your account. Assuming your girls live with you it's probably a HDCP issue. Have a look at the following help page which explains what is happening

http://help.nowtv.com/article/Purple-screen-with-sound-NOW-TV-box

Start off by unplugging both TV and box at the mains, unplugging both ends of the HDMI cable and reconnect, then plug box and TV back in and see if it works.