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Anonymous User
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02-12-2015 18:31
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Network error when trying to log in on NowTV box
I've reset my password TWICE and can login on my laptop and smart phone no problem but my NOWTV box is freaking out and keeps telling me it's the incorrect password.
Even reset the box and NOTHING.
Anyone else having these issues? Seems like it has happened before.
Thanks,
alyssa
379 REPLIES 379
Anonymous User
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02-12-2015 19:12
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Mines the same saying incorrect user name or password, yet I can log in online to my account using the same ones??
Anonymous User
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02-12-2015 19:14
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Just seen Now Tv's message at the top saying its a technical problem that they're working on 😦
Anonymous User
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02-12-2015 19:16
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Thank you I have just looked, let's hope it's sorted soon
Anonymous User
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02-12-2015 20:10
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Are there any updates at all? I had been hoping to watch the match tonight
Anonymous User
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02-12-2015 20:17
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Not yet 😞 it's a pain
Anonymous User
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02-12-2015 18:48
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I am trying to set up my now tv box.
I can connect to my wifi, three green ticks,
but when I try to log into now tv with my username and password I get a message that says there was a problem connecting to the service. Select network setup to change your network settings or try again.
So I go back to selecting my network, it connects agian, I try to enter my now tv username and password (wishing I had a shorter password) and it happens all over again.
any ideas?
Anonymous User
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02-12-2015 18:58
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Similar problem. I switched my box on this evening to find that it was asking me to sign in, even though it usually signs me in automatically. After typing in my username and password, which I know work because I'm signed in to my account right now (website), but it keeps saying: Wrong username or password! Tested network connection and I get the three green ticks. Is this a wider problem?
Anonymous User
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02-12-2015 19:14
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There's two other threads with people having the exact same problem, bith new users and existing users. So I am going to join my family in the next room and give up getting my new toy to work until tomorrow!
Anonymous User
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02-12-2015 19:45
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@Anonymous User @Anonymous User see this status post for more information http://community.nowtv.com/t5/NOW-TV-Service-Status/NOW-TV-Box-not-currently-working/m-p/339690#M202
Anonymous User
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02-12-2015 18:48
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I had this box for a while and worked great till now, First it asked me to log in. So put all my details in correctly, kept saying they were wrong and they were deffinately not, so I thought maybe change my password see if that helps... Still didn't log in old or new password, then reset it. It connected to my internet fine ( all three boxes ticked) then asked for user name password again all put in correctly now coming up with network error... Yet it keeps ticking all the three boxes saying it fine and all my details are correct 😞 what do I do??
