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Rwf1982
Advocate

Re: Can't log in on box

Ps logged in on other devices fine
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artesea
Legend 5
Legend 5

Re: Password incorrect, but it's correct

@birm there is a fault at NOW TVs end which they are aware of. For the latest information subscribe to this post.

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I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
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Lou7
Newbie

Re: White box problems

Yea mines the same
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SeeMoreDigital
Legend 5
Legend 5

Re: I can't login to my now account on LG tv but I can on the computer.


pipadee wrote:

just seen they are having problems, will I get extra day to free trial? anniverary watching normal tv gain 🙂 don't have much look with tech talktalk now Nowtv.


 

It doesn't hurt to ask Smiley Wink

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GeeArr
Advocate

Re: Won't allow me to sign in when my user name and password are right

How embarrasing for me, got friends and family round to watch the Liverpool football match on big TV using a Sky Sports Day Pass on my new NowTV box and can't log in!

PC log in works but 10 people trying to watch the game on a small PC is just not working.

Wasted a pass on this!

 

I hope that they get it sorted soon.

 

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sarahsarahsarah
Advocate

Re: I can't sign in

There is a fault, subscribe to this post for further details... Pretty shabby

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Rwf1982
Advocate

Re: Can't log in on box

Just seen service issue
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artesea
Legend 5
Legend 5

Re: won't get past password entry on general setup

@Jpritchard disabling pings is to get you pass an error with the code 014 (or 013) in which the box can't get past the router. If you get all three green ticks then it's likely your issue isn't that but the current fault in yellow at the top of the page.

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I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
Did you find this post useful, why not give some Thanks?
footynut47
Advocate

Re: Won't allow me to sign in when my user name and password are right

    Hi,

     Same as westorangeo, l can't get football on tv and it won't recognise my username and password, but l'm able to watch on my laptop ?????


 
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Hotspur127
Advocate

Re: Can't log in on box

Got the same problem
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