24-01-2022 17:40
My NOW box was a gift and we only use it for terrestrial and catch-up TV free of charge. We've had it about four years. Today the TV tells me the channel map is empty, but it won't allow me to answer Yes to the request to start uploading the channels. So nothing happens and we can't watch TV on our TV set. Help!!!
Solved! Go to Solution.
24-01-2022 17:53
@Anonymous User
Don’t own this device so it’s guess work. Is this what your performing?
https://help.nowtv.com/article/how-do-i-retune-my-now-smart-box
Is the box software fully updated?
https://help.nowtv.com/article/troubleshooting-now-box-stick
You could try setting it back to factory settings to see if that sorts it?
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
25-01-2022 18:11
Absolutely. It was great to get all this useful advice.
Thanks again.