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Anonymous User
Not applicable

NOW TV Box not currently working

Set top box will not stay on, screen is blank but the popping noise is working

1 ACCEPTED SOLUTION
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum,

 

Are you referring to the 'NOW TV 'black' box? If-so, I suggest you return it to your vendor and ask for a replacement!

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2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum,

 

Are you referring to the 'NOW TV 'black' box? If-so, I suggest you return it to your vendor and ask for a replacement!

schnapps
Legend 5
Legend 5


@Anonymous User wrote:

Set top box will not stay on, screen is blank but the popping noise is working


@Anonymous User

 

Is there a white light shown on the front of the box when on ?

 

Try these couple of suggestions.

 

Switch the TV off, then at the power mains switch off the NowTV box, disconnect and reconnect the HDMI cable to the TV and box, then switch power to the TV and box back on again.

 

If no joy with the above try a factory hard set (see help guide below).

 

http://help.nowtv.com/article/Hard-Reset-NOW-TV-Box