27-09-2019 22:34
Hi All,
I am currently having a problem with the Continue Watching section in My TV.
A few weeks back I turned on my NOW TV and there were none of the programs that I was watching.
The programs are still in My TV - Watch List along with all the other programs that I had in the Watch list.
I have continued to watch programs however none of them are appearing in the Continue Watching section, even if I watch a program part way through.
I have tried doing a system restart (settings/power), checking the software is up to date. but none of this has worked.
Anyone else experienced this issue or got any suggestions on what is causing this?
regards
BertieB
07-07-2020 23:07
Same is happening to me. Sometimes a programme does roll forward into continue watching and the next time you look, it’s gone. Extremely irritating.
08-07-2020 7:25
The only things you can try are:
- Reset your device.
- Sign out of your NowTV account and then log back in.
- Delete and reinstall the app.
If none of that works, raise it with NowTV via Live Chat as it could be a fault at their end.
Hope that helps.
08-07-2020 8:44
Thank you, will give it a go.