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Anonymous User
Not applicable

My TV - Continue Watching Not Working

Hi All,

 

I am currently having a problem with the Continue Watching section in My TV.

A few weeks back I turned on my NOW TV and there were none of the programs that I was watching.

The programs are still in My TV - Watch List along with all the other programs that I had in the Watch list.

I have continued to watch programs however none of them are appearing in the Continue Watching section, even if I watch a program part way through.

 

I have tried  doing a system restart (settings/power), checking the software is up to date. but none of this has worked.

 

Anyone else experienced this issue or got any suggestions on what is causing this?

regards

BertieB

 

 

 

4 REPLIES 4
Anonymous User
Not applicable

Same for me, noticed yesterday the whole continue watching section is missing on TV app and phone app.

Anonymous User
Not applicable

Same is happening to me. Sometimes a programme does roll forward into continue watching and the next time you look, it’s gone. Extremely irritating.  

Anonymous User
Not applicable

The only things you can try are:

 

- Reset your device. 

- Sign out of your NowTV account and then log back in. 

- Delete and reinstall the app. 

 

If none of that works, raise it with NowTV via Live Chat as it could be a fault at their end. 

 

Hope that helps. 

 

Anonymous User
Not applicable

Thank you, will give it a go.