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Burgers84
Advocate

Movies won’t play

My movies load then when I press play it doesn’t work the little thing spins then then it goes back to main screen, I have excellent internet connections I’ve rebooted the box and checked that my pass is still active!!

i don’t know what else to do 

11 Replies
mightywhites92
Scholar 2

Re: Movies won’t play

Having same problem. I think now tv has gone down.

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JC81
Advocate

Re: Movies won’t play

Having the same issue

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NOW TV Team Graham-S
NOW TV Team

Re: Movies won’t play

Thanks for letting us know everyone.

We've made the team aware.

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Highlighted
phat5toe
Mentor

Re: Movies won’t play

Nothing will stream on entertainment aswell as movies

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NOW TV Team Graham-S
NOW TV Team

Re: Movies won’t play

What device is this happening on @phat5toe @JC81 ?

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dpwykes
Scholar 2

Re: Movies won’t play

I’m also having the same issue on the latest Smart Box (with voice search)

Darren

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Moore1
Observer

Re: Movies won’t play

Just bought the stick with 2 free months of entertainment and cant get live tv to work is anyone else having an issue thanks 

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Hg85
Newbie

Re: Movies won’t play

Also having the same issue on my smart box. Have tried entertainment, movies and sport. All not working. Hopefully this gets resolved soon! 

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Re: Movies won’t play

mines the same and theres no way of contacting them as live chat isnt working either . my passes are all in date . starting to annoy me now . not getting the service we pay for and no way of contacting them .

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