cancel
Showing results for 
Search instead for 
Did you mean: 
Samsiepops1
Advocate

Making me lose pay

So I have no WiFi. 

 

They're sending an engineer out in 2 days but I have work at 8am and I work from home. Meaning, I'll lose pay tomorrow. 

 

I can't get onto an online chat as the bot won't let me..

 

Please help

2 Replies
gavs82008
Legend 5
Legend 5

@Samsiepops1 

How did you get an engineer to be sent out? Did you call the broadband team?

Why don’t you use your phone data as a bot spot?

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Samsiepops1 

Also you tagged this under the wrong section. 
The NOW box (black) is NOT the router, it’s the streaming box for TV memberships.

FYI that I do not work for NOW, just a NOW customer trying to help