cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Mentor

Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

The continue watching and watchlist have developed major problems this evening for the past several hours programs/series keep disappearing.

 

My whole watchlist and continue watching sections have been deleted by the NowTV system.

 

We need an urgent update from NowTV as to what's happening and how are they going to fix it.

8 Replies
Highlighted
Advocate

Re: Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

My continue watching list was empty for a few minutes but then came back. However, it has regularly lost items over the last few years and continues to do so.

0 Thanks
Reply
Highlighted
Advocate

Re: Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

Having exactly the same issue, programmes disappearing altogether and old ones coming back on that I’ve already watched!

0 Thanks
Reply
Highlighted
Expert 2

Re: Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

Yes, getting exactly the same issues across all devices.

0 Thanks
Reply
Highlighted
Champion 3

Re: Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

@nickmorc  @NFIBTNT  @Paul0704  @DaveS7 

 

Well Guys

 

I went to watch Game of Thrones this morning, i.e. after midnight, and also found "My TV" empty, except for three programs.  I was also wondering what happened to all the "regulars" I watch.

 

I can only guess that Now TV's system is having a  dodgy/forgetful  moment.

 

I hope they can put it right.

 

 

UK Bob

 

Highlighted
Legend 5
Legend 5

Re: Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

@ukbobboy Et al, I tried to add back one of the programs from the watchlist by searching for it - no go the only option available was remove from watchlist. So I tried another program, this time it had an add to watchlist button - result a red error banner saying it couldn’t add the program. Good job I know most of the programs that should be on there, it’s the ones I’ve added because they looked interesting and possibly worth a look that I can’t remember. 

0 Thanks
Reply
Highlighted
Legend 5
Legend 5

Re: Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

Everyrhing seems to be back to normal now. At least, my watchlist has been restored.

Highlighted
Advocate

Re: Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

Still Having the same problems, continue watching not updating, have 4 programs that I watched two weeks ago stuck on the continue watching tab. Using a Roku 3

0 Thanks
Reply
Highlighted
Scholar 3

Re: Major Service Fault Across Multiple Devices - MyTV- Continue Watching - Watchlist Issues

We had the exact same issue simply because my son was upstairs watching GoT s8e1 all my watch list and continue watch gone some did return but not all. Another fine example of how Now Tv (Sky) shaft there customers.

 

cheers

0 Thanks
Reply