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Anonymous User
Not applicable

MAC adress filtering

Is there any way I could ban certain MAC addreses from connecting to my WiFi?

13 Replies
ukbobboy
Legend

@Anonymous User

Hi Lauris

It would be a lot easier to change your Wi-Fi password to one only you know rather than typing in 12 digit MAC addresses into a banned list, and that is only if your router has a "banning" facility.

 

UK Bob

 

Rnie
Advocate

Wow bob, that was the dumbest response to that question I could imagine.  Despite the fact that MAC address filtering is a very common part of network security.  One of it's handy little features is to just block a device instead of changing passwords on every phone, printer, TV or whatever you have connected.  

To those who found this looking for an answer like I did, what BOB is not telling you is Now TV do NOT support MAC filtering, or any kind of filtering.  The cheap crappy routers they use is very limited on features so don't expect to be able to put any time limits or restrictions on a child's internet access Like most modern routers.

RoyB
Legend

@Rnie 

Even dumber than replying to a dead thread three and a half years old?

And I think they had MAC spoofing even way back then.

Not to mention that if someone you don’t know has your WiFi password, you’re pwned, whichever way you look at it, and you better change it fast.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Rnie
Advocate

A Thread is not dead if it's the first thing that comes up when you do a simple search.  People find them all the time when trying to find answers to something, and I like to update them sometimes to give useful  information rather than the typical useless stuff Bob and you are giving.  

I was just looking for any mac address filter info but kept coming up against this useless thread, as you and the company avoid answering it at all costs.  

And MAC spoofing, lol that's like saying you don't need antivirus because you should not download a virus.

Do you really not see how your example is just an excuse for a company being cheap and not providing simple features found on moust routers that could make a users life easier.  Hell it should be added with a user friendly interface and used as a selling point of their product, parents would flock to it.  I don't know how many friends and families systems I've set up over the years and shown them how to adjust it with a simple list of commands, and they have all loved it.

===============================================================================

Please bear in mind you are just a customer and the IT support team are laughing their ass of at you doing their work for them.  Where I used to work we had one who would answer so many we were able to stop monitoring the forums all together unless someone responded to him, if they did we would know and just double check to see if we needed to get involved.  When he retired and stopped using the software we hired a nice part timer to do his job.   Do you enjoy doing this and taking someones job just so you can help a massive company save cash on IT support staff and provide a decent router.

Your turn, let's see how long we can do this before the real team jump in.

RoyB
Legend

@Rnie 

Indefinitely, alas, except I’m going to stop now.

if you used to work in tech support, like I do, (Now is something I tinker with while waiting to give the support I actually get paid for) then you will know that there are various ‘types’ that you get on free support forums that you don’t get on paid ones, and you have become one of the more, er, shall we say ‘challenging’ ones. Or maybe you always were?

You know, the ones that come out of nowhere, nominally with a question to be answered, but actually just wanting to have a pop generally, and maybe show off the knowledge they think they possess.

And always, always, expecting Rolls Royce service, despite only having bought a Ford Fiesta.

Oh, and skipping over the one or more really awkward points (for them) in any answers they get.

Any recognition there?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Rnie
Advocate

Is expecting an answer to a simple question "Wanting Rolls Royce Service", and what is Rolls Royce Service? does a standard customer have to pay extra to get an actual answer?  

And to Bob if you read this (he does not do this any more), I apologise, I saw in a post a year or so later someone explained the reason it would have helped them, and you thanked them for the information and confirmed it would have been useful in their situation.  Rpy do you really not see my point in the uses for Mac Addresses in home networks from my explanation and still think I'm wrong?

Regards,

The support guy who is on the customers side not the companies.

RoyB
Legend

@Rnie 

(i) You can call Now Broadband on 0330 041 2518 if you need help, or variously, 0800 759 1213. Shouldn’t cost you anything from a Now Broadband customer line, and you can ask them the question, get a definitive answer. They may even know why…..

(ii) Nope, I can’t see it. Servers maybe, yes, but anyone coming onto your home network either has your WiFi password, or is a web server you initiated a conversation with, So blocking their MAC address, in both cases, is like locking your side gate but leaving the front door wide open.

https://www.howtogeek.com/204458/why-you-shouldn%E2%80%99t-use-mac-address-filtering-on-your-wi-fi-r...

Or have I missed something here?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Rnie
Advocate

Not sure why you need to cut and the paste contact stuff, don't see how that can help in this situation.

I think what your missing is the very useful parental control you can implement and I explained in my previous post.  I used to use them to limit my child's access to the internet during school days.  Monday to Friday I would set cut off times using the MAC filtering and Scheduling features that are common on most routers.  Once I used it as punishment to deny internet access for the weekend without having to turn it off for everyone, or change all passwords on all devices in my house, and damn that was effective.  That was until they were older and worked out factory resetting a device can bypass ALL levels of router security, I rewarded them for doing that as they learnt how to investigate and work around a problem.

The howtogeek link you provided is only about using it for general security, and yes it is useless for that.  

RoyB
Legend

@Rnie 

The Rolls Royce service I was talking about was from Now, not from us volunteers.

You buy cheap broadband, you are going to get a cheap, i.e. limited, router.

Used to be that Now were pretty restrictive, and would insist on their router or nothing, but they have relaxed a bit recently. And router manufacturers have started offering the idiosyncratic MER 61 that Sky and Now use. So you can, if you wish, replace the standard supplied Now router with a more capable third party one, and quite likely get the features you find missing on the Now router.

Now still haven’t got round to offering the configuration details you need - like a slightly bewildered BT did after a couple of Hubs failed on me, and I insisted on using a Netgear Nighthawk - but you can find them with a search of this Community, and get more what you need.

Now are pretty big on age restrictions - or restriction, as it’s one size fits all, tough if you have children of different ages - but not on time-of-day restrictions on usage.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Rnie
Advocate

Cheap?  They are all priced within 2 or 3 percent of each other and they switch around, hardly cheap and deserving of such low quality equipment and service, but as they are getting away with it we will see more companies follow this trend.

Third party routers are not really an option are they, the cost and hassle together with the skill level required is higher than nearly every one I know and not worth the minor price differrnce.  

But anyway as I said the answer of "you don't need it" is a dumb*ss response instead of "No sorry it can't do that" maybe with a "here are a few ideas", you know, how support people used to respond.  And the bit about "change all your passwords on all of your device is easier", you gotta admit that is total bullsh*t, but as you repeated it I doubt.

 

RoyB
Legend

@Rnie 

I repeated it? Where?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
RoyB
Legend

Thought not…..

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
chilli2
Expert 2

On the Subject of  cheap:

 Now broadband: £20/month ( avg 67mbps)

 

Zen £34.99/month

Andrews arnold £45/month

 

The skill level required for setting up a third party router isnt exactly that high - certainly not much more than setting up a facebook account/whatts app etc