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Anonymous User
Not applicable

Issues Watching in Denmark

I’ve been able to watch via my now black box in Denmark until we moved recently. I’ve got my billing set to my UK bank account and I know Denmark is one of the acceptable EU countries but I get the message Unable to stream in your region. Any advice?

6 REPLIES 6
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Are you complying with the rules set out in this linked article ?

 

https://help.nowtv.com/article/can-i-watch-now-tv-abroad 

Anonymous User
Not applicable

Yep, all good

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If that's the case get in touch with live chat for further assistance & help.

 

Do you want a link for live chat ?

Anonymous User
Not applicable

yes please 🙂

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

To reach live chat open the link page below and click on the small blue arrow directly underneath How to Get in Touch to reveal the live chat button.

 

If the button doesn't open or start live chat, then try a different internet browser with it's adblocking software switched off (MS Edge works for me).

 

https://help.nowtv.com/gb/get-in-touch/technical-device-issues/problems-watching-now-tv 

Anonymous User
Not applicable

Much appreciated thank you