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Anonymous User
Not applicable

Internet down

My internet is down here in scotland anyone else

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schnapps
Legend 5
Legend 5

Re: Internet down

Hi @Anonymous User 

 

If i was in your shoes, i would reconnect the wire between the Hub Router and telephone socket, then try resetting the Router by pressing the small reset button on the back of the Router for about 10 seconds.

 

Then give it five minutes if there is no joy with the internet coming back online, get in touch with the NowTV Broadband Team.

 

Open the link below and if you are signed in with your Broadband login details a telephone number should appear on the right hand side of the screen.

 

Alternatively you could try live chat by clicking on the small blue arrow directly underneath How to Get in Touch on the same link below (though i am not sure at the moment if live chat is available) if you see the green chat button then maybe click on it to see if it directs your to a Chat Adviser.

 

https://help.nowtv.com/gb/get-in-touch/now-broadband-calls/now-broadband-installation-and-setup 

 

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Anonymous User
Not applicable

Re: Internet down

Yes down to in Gloucestershire 

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