@Anonymous User wrote:
My box reset itself and I’ve connected it back up to my internet but it keeps saying there was a connection problem (activation plugin not downloaded: -4) what does this mean? I can’t use the box at all??
Hey @Anonymous User
You can try and complete a Factory Reset on the box. To do this you can access a menu by completing the following steps:
Press Home x5
Press Fast Forward x3
Press Rewind x2
Ths will give you the option to complete the factory reset.
I hope this helps.
Thanks
Pol
NowTV Team
