31-07-2022 8:34
Why does my internet box keep going on and off
31-07-2022 9:25
Can I assume your a NOW broadband customer and the tag you have referred to is actually the router?
The NOW box is a streaming device for the app and other third party apps like iPlayer and ITV hub.
Have you tried doing a factory reset to the router by holding the reset button for 15 seconds?
31-07-2022 9:27
31-07-2022 10:18
@Lisarudman1984
Worth try unplugging the router if you haven’t done so but for 3-5 minutes.
Worst case give the team a call and they should be able to sort it for you.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
31-07-2022 10:42