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Anonymous User
Not applicable

Hayu channel

Recently bought the hayu now tv pass but it’s not showing up on my black nowtv box but showing up on the phone app can anyone help 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

If you have purchased a NowTV Hayu pass (and not a Hayu pass from elsewhere) then the Hayu content should be contained within the nowtv App when you open it up,Hayu should be located below the kids section of the LHS of your nowtv screen when using the black nowtv box.

If it's missing try rebooting both your nowtv black box and router, if still no luck maybe try a forced software update by going into the box secret screen menu by pressing the Home button on the remote 5 times quickly followed by pressing the FF (Fast forward button) 3 times then quickly press the RW (rewind button) 2 times.

This should open a menu and select software update even though you might be on the same current software version number.

More info here about the Hayu nowtv pass.

https://help.nowtv.com/article/hayu-month-pass