HELP

[Anonymous User]

Please help!!!

ive just bought a secondhand Now Tv box was working fine but now it’s saying too many devices......

[schnapps · Accepted solution]

Hi @Anonymous User

If you haven't got any device swaps left this month by going to My Account > "Devices" on here.

Then jump over to live chat and ask them to reset all the devices on your account, then watch some nowtv with your passes on the maximum 4  number devices that you want to re add to your account device list.

That should sort it out.

Link below to live chat.

https://help.nowtv.com/contact-us/managing-my-devices

[Anonymous User]

THANKS GUYS ILL TRY THAT NOW XX

[schnapps]

Hi @Anonymous User 

Did you manage to find live chat, where the direct link on my older post is out dated now to reach live chat, where nowtv have added two further screen steps before reaching the live chat option to contact them.

I am assuming you have reached your three device swaps this calendar month by going to My Account > Devices whilst logged in on here ?

Also since my last post, nowtv have increased the maximum allowed number of devices registered on your account from four to six.