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sdan10
Scholar 3

Re: HDMI error message

thanks for link royb

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Lynn27
Mentor

Re: HDMI error message

I've been getting this also sometimes when 1st switch on but mine is not a Fire stick it's a Now tv 4k blk box & the HDI cable came with it so don't understand why there should be an issue.

RoyB
Legend 5
Legend 5

Re: HDMI error message

@Amiga1200 

 

Does not compute.

 

We can see from the very useful screen shot that this message originates from the Now(TV) app, which could hardly be too slow for itself 😛

 

But it could still be that the Now app is too hairtrigger, too quick to decide that the TV can’t do HDCP 2.2, whereas perhaps before the latest update it gave the TV longer to respond?


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RoyB
Legend 5
Legend 5

Re: HDMI error message

@Lynn27 

 

The common factor in both cases is that this is an interaction between the Now app and the TV.

 

it’s not an HDMI cable issue, not with any HDMI cable supplied with the device Now is running on anyway, and it’s not a platform issue, e.g. Amazon Fire device versus Now/Roku device.


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valB
Observer

Re: HDMI error message

I too am getting this message but I have never had a box, I use a Roku stick, so it cannot be the fault of the box

sdan10
Scholar 3

Re: HDMI error message

it only started when new software update i have got a new fire stick will set it up at weekend

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