27-09-2015 24:04
24-07-2016 14:33 - edited 24-07-2016 14:34
Hi @Anonymous User,
Please refer to the following HDCP unauthorised. Content disabled purple screen not working topic...
Cheers
16-08-2016 19:53
17-08-2016 11:46
Hi @Anonymous User
Sorry to hear this.
The only message that I can think of with a purple screen would be to do with the HDCP connection.
When you get a chance can you check again and if the error comes up try and get the exact error ?
Thanks
Andy
26-09-2016 21:17
26-09-2016 21:21
@Anonymous User there is a known issue with XBox that Microsoft are working on which may or may not require Now TV action. In the meantime do you have any of these devices? http://help.nowtv.com/article/Supported-devices
28-10-2016 13:32
03-11-2016 20:40
why is it that i've got this message on my tv black box HDCP unauthorised content disabled i'am conne..., how do i sort this problem out.
03-11-2016 21:15
Hi there @Anonymous User
Remove your HDMI lead and put it back in. If this doesn't work, do you have a spare lead to try?
26-11-2016 20:09 - edited 26-11-2016 20:10
5-10 times a day here
junk now box
New black one Amazon
angry
26-11-2016 20:43
@Anonymous User wrote:5-10 times a day here
junk now box
New black one Amazon
angry
Hi @Anonymous User,
What's the made and model number of your TV? Depending on it's age it might be unstable with the NOW TV 'black' boxes '1080p HD Display' output mode option...