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Anonymous User
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HDCP unauthorised. Content disabled purple screen not working I've tried 3 HDMI cables

HDCP unauthorised. Content disabled purple screen not working I've tried 3 HDMI cables but it's still not working turned it off and on but it's no different please advise. Thank you.
284 REPLIES 284
Anonymous User
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The model number of what.. Tv??
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Legend 5
Legend 5

Yes, the model number of your Goodmans television...

Anonymous User
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Will have a look 😊
Anonymous User
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Ld1945wd..... Box been working fine till today
Anonymous User
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Hi @Anonymous User

 

Here's a help file which might be of use http://help.nowtv.com/article/Purple-screen-with-sound-NOW-TV-box

Anonymous User
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Thankyou the box works on another tv.... Would you have a clue why my tv has now decided not to play now tv??
Anonymous User
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Hey @Anonymous User

 

Have a read of @ukbobboy post , contains a very interesting article and a possible workaround.

 

Thanks

Andy

Anonymous User
Not applicable

Hey @Anonymous User

 

Have a read of @ukbobboy post , contains a very interesting article and a possible workaround.

 

Thanks

Andy

Anonymous User
Not applicable

I have the black bow, have tried everything nothing to do with TVs, I've reset to factory settings I've changed cables aive turned power etc, and I'm still getting the purple screen, 😡😡
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Legend 5
Legend 5

@Anonymous User

 

Out of interest...

  • What's the make and model number of your television?
  • When did the 'purple screen' issue start happening?

 

Cheers