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Anonymous User
Not applicable

‎08-09-2018 13:57

Graphics Not Showing

I have a NOWTV box (black) and I find I have to reboot the box most days (turn power off and back on) as not all the grpahics for the films show in the menus.

Does anyone else have this Issue? I have the latest updates loaded and the internet connection is fine. Once the box has rebooted all the graphics show correct.

Any help fixing this would be greatly appreciated.

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎08-09-2018 14:12 - edited ‎08-09-2018 14:13

Hi @Anonymous User

A couple of people have mentioned this on the forum (here's one typical thread linked below).

https://community.nowtv.com/t5/NOW-TV-Box-black/missing-thumbnails/m-p/473089

I only encountered it once myself and a reboot on both my smart box and router seemed to fix it for me.

That was about 6 to 8 months ago and i haven't noticed any missing thumbnails since.

Reading the forum it seems to effect the std nowtv black box more than the other nowtv branded devices from what i can tell reading the posts on the forum (might be wrong thou).

 

 

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