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Anonymous User
Not applicable

Friend has trouble with resetting account

My friend is having trouble with his nowTV account/device. It started with his now tv box, so I've recommended he perform a factory reset.

It's now asking for him to sign on, and he can't sign on to his device.

I recommended him to reset his password, he's tried to reset via the NowTV reset process, however he doesn't get a e-mail. He's told me he's checked his spam, and there is nothing.

 

What is the solution for him, does he need to ring the contact centre? If so what number does he ring?

Many Thanks

Jonny

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