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Anonymous User
Not applicable

Free to Air Channels Freezing the Box

For the past couple of weeks now, everytime I attempt to watch my free to air channels, the box freezes, blackens out and restarts and says live tv is unavailable. The whole point of this service is so I am able to watch my free to air channels when I want. When will this be fixed?!

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Are you in Eire by any chance?

 

People there have found their boxes out by one hour since this update, and correcting this has restored normal working.

 

But even if you aren’t, check the date/time on the box, in case it is wrong and needs correcting.

 

And NowTV need to fix the box crashing just because the time is wrong; and also perhaps gain a better understanding of what time zone Dublin is in.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.