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Anonymous User
Not applicable

Error when streaming

I have just moved, when i setup the installation it worked.

 

Now when streaming, i get an error Oops, something went wrong try again in a bit!

I have reset the box several times, taken out all the leads, waited and still getting the same error message.  Can someone tell me what this is?

 

thanks

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User

If nothing is playing via the nowtv App and you constantly get this error message, then see if unplugging the power to your router for 20 minutes to let it acquire a new IP address makes any difference.

Anonymous User
Not applicable
Hi 
it plays on the app fine, it's just when loading on the TV, it loads everything until you click to stream the episode, then the error appears.
ThanksLinda
schnapps
Legend 5
Legend 5

Hi @Anonymous User

I would still try the 20 min power down on your router and make sure that your nowtv device software is up to date.

Anonymous User
Not applicable
Hi I rebooted it maybe I will leave it longer. Software is up to dateThanks