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Error message

I have a couple of the old black Now tv boxes. I was watching u-tube when I got an error message saying 'something went wrong' and that I should sign into my account.

I've never had to do that before so why the hell now? There's an icon that says 'guest' but when I click onto that the same error message just flashes up again.

It's the same with both boxes, tried switching on/off and even uninstalling/reinstalling app - nothing's working.

Does anyone know what's going on?

1 Reply
Legend 5
Legend 5


Try a factory reset to the box. Otherwise it sounds like it is almost on its way out ☹️

FYI that I do not work for NOW, just a NOW customer trying to help