08-12-2016 17:49
We have 2 now tv boxes and they've been good generally. I've now got an error 014.12 on one, a black box. Everything else connected to wi fi is ok. I've turned off smart setup on the hub, rebooted and reset everything, disabled pings, reentered network passwords more times than my sanity allows, still not working.
am I missing something simple?
thx in advance..
tony
08-12-2016 18:21
@Anonymous User Hello 🙂
See if live chat can offer any advice.
http://help.nowtv.com/article/Troubleshooting-NOW-TV-Box-and-Roku
Click the link and click the green contact us button at the bottom. Then select "live chat".
Best on a PC/Mac.