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Occasional Poster
Posts: 2
Registered: ‎12-04-2014

Re: Error 009

I having problems also, like some posters have said its got to be a firmware problem as a new virgin now tv box connects fine but once it updates to latest firmware i cannot access app store as it says cannot connect to internet BUT i can still watch my Now TV subscription so the box is telling porkies.

 

I'm on Virgin 200mb tried all the solutions given hardwired, reset, changed wifi channels etc etc

Tried hotspot on my  3 mobile thinking it could be my network setup..Nope still no internet

BUT take the bloody thing into work to test and its fine on BT using a 3rd party router

 

Please sort it Now TV!!!

Occasional Poster
Posts: 2
Registered: ‎12-04-2014

Re: Error 009

I fixed mine, it may help others that are scratching their heads as to why it worked before firmware update not touched anything else but now it doesnt work

 

At home I'm on Virgin, I have a Netgear Super Hub 2 being used as a modem and a Netgear NightHawk 8000 router, I noticed on the router the DNS was NOT set to automatically get from ISP, changed it to get from ISP automatically and now on the NOW Tv box i get 3 green ticks and i can access the app store.

 

 

Highlighted
First Poster
Posts: 1
Registered: ‎14-07-2017

NOW TV Box wont connect to internet

Error 009