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Anonymous User
Not applicable

Devices

I have just purchased a now box for my bedroom,,, I have a now stick in my lounge.I have a monthly movie and entertainment passes.when I try to watch a film on my box in the bedroom it says I have to buy a pass ,, I only have these two now devices.TIA

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Anonymous User
Not applicable

Could I have not registered it properly ?

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

You need to make sure you are logged into the same account on all of your devices you use to watch Now TV. 

What you will most likely need to do is log into the the box you just received using the same account as your stick. 

 

https://help.nowtv.com/article/set-up-now-tv-smart-box-4k-voice-search

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Could I have not registered it properly ?