12-02-2018 19:22
Solved! Go to Solution.
12-02-2018 19:32
12-02-2018 19:27
Hi @Anonymous User
If it's not too much trouble could you post a picture on here showing what's happening ?
When you say inverted, do you mean the picture is showing upside down on your TV screen when try to watch on the nowtv box ?
12-02-2018 19:32
Hi @Anonymous User
What happens if you watch a different TV show does the same thing happen ?
Also, is this happening when on the nowtv homepage or using any other Apps on the box ?
12-02-2018 19:28
12-02-2018 19:32
12-02-2018 19:41 - edited 12-02-2018 19:50
Hi @Anonymous User
Have you tried using a different HDMI cable, swapping the box onto a different HDMI port directly on your TV ?
Is there any setting on your TV picture mode that offers some sort of black and white picture which as been accidently triggered ?
Also try going into the box settings under system, display and change the resolution to 720p to see if that makes difference.
If that fails perhaps try factory re setting the box.
https://help.nowtv.com/article/hard-factory-reset-now-tv-box
Edit ~ What happens to the picture on your TV if you watch a normal Freeview channel or when watching a different device on your TV, say for example a DVD player.
12-02-2018 19:33
12-02-2018 19:50