11-05-2017 21:27
04-06-2017 22:51
I have been getting this error code for several months now, since the box had an update and changed to Roku powered! I have followed instructions on other posts with this title but nothing is working. It is getting really annoying having to restart programmes every 7-10 mins. Please can someone advise when this will be sorted as it just says that it's being looked into. I am very close to cancelling my passes and going back to my firestick!
Thankyou.
07-06-2017 24:45
07-06-2017 9:13 - edited 07-06-2017 9:15
Hi @Anonymous User, @Anonymous User and @Anonymous User
Could you answer the following questions please?
Cheers
07-06-2017 10:00
09-06-2017 10:13
Hi
my box is connected via wifi, don't have any other networks, the app works fine on my iPad and PS4 it's just the black box. I have tried resetting the box and I have turned my router off and on again several times with no change. When I turned the box on last night it seems to have had an update as the logo colour has changed, this seems to have sorted the problem out as i managed to watch a whole movie from start to finish without an error code 😃, although the box is now really slow responding to the remote. Thanks for your help.
07-06-2017 10:16
20-08-2017 16:07
Yet another of these, I'm afraid.
I've done the factory reset and forced the software update.
The box will play about 20 minutes of a programme, and then the error arrives.
A 'status check' here says that there's a fault - but, as usual, there's no help on what the fault might be - just a link to your completely unhelpful FAQs.