Sounds like you are struggling to cancel your passes, if that's the case your best option is to jump over to nowtv live chat where they should be able to cancel your passes on your behalf (if the pases were purchased from your ITunes account then you will need to cancel them via iTunes).
Click on link below to get in touch with live chat.
@Anonymous User wrote:
I am also trying to cancel my subscription. There are no passes for me to cancel on my account. Can you please tell me how to completely cancel my now tv subscription. Thank you.
Is it possible you may have more than one email address linked to nowtv?
Could you contact our livechat team if you would like to discuss the cancellation on this link
I've been trying to cancel my membership for 2 months now and I cant. there is no cancel button next to any of the memberships and I'm getting charged two lots of £9.99. I'm getting really frustrated and there is no one to talk to. can someone help me asap.