Can’t sign in on tv

[Anonymous4]

Can sign in on iPad but not on tv (“Oops, something went wrong. We couldn’t log you in right now. Please try again later”). Both using same BT Wi-Fi. Later has come and gone.

[redchiz1]

Have you tried uninstalling and reinstalling the NOW app on your TV?

[Anonymous4]

Hi,

Yes, that’s solved the problem. I did a factory reset on now tv. It doesn’t ask for email/username and password at all now.

Thanks a lot.

[redchiz1]

@Anonymous4 Cool, glad you got it sorted.

@gavs82008 I think you may have misunderstood, iPad was OK on this occasion. 😉

[gavs82008]

@redchiz1 

You are bang on, looking back I haven’t a clue where I got iOS software from! Haha 😂 

[gavs82008]

@Anonymous4 

This thread might be of help 

https://community.nowtv.com/t5/Mobile/Now-tv-not-working-on-iphone/m-p/576782#M4849