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Anonymous User
Not applicable

CCTV connection

I was able to connect my CCTV via my broadband Ethernet connection but now for some reason it will not connect at all?

it doesn’t appear on my devices either so is this something that Now tv have blocked?

How can I get my cctv to reconnect as it once did?

 

2 REPLIES 2
RoyB
Legend

@Anonymous User 

 

Is this something that has spontaneously happened?


Or is it that you switched to NowTV Broadband, and your CCTV stopped working as a result of that?

 

CCTV usually requires port forwarding (which you may have had set up before) but is strictly off by default on NowTV Broadband, as having the router wide open to this would be a considerable security risk.

 

If this is what has happened, I suggest you get in touch with the CCTV providers, who should be familiar with this issue, and able to advise you of what to do to allow this with the absolute minimum security risk.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

It was working fine on now tv, just stopped working for no reason?