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Lancs-Lainey
Mentor

Re: Broadband and tv package

I made the same mistake it seems. It can't just be us who got duped either.

I've had Internet etc since the 90's,so I usually get it right.

Afters months of struggling to contact Nowtv customer services ,or not receiving any replies they finally came good in the end and due to all the messing around and mistakes they sent me what I thought I'd bought in the first place, A Nowtv stick!

However my joy was short lived once I realised I'd have to pay still each month for Passes in order to even watch TV on top of paying for broadband with a landline I never use.

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ukbobboy
Legend

Re: Broadband and tv package

@Lancs-Lainey 

 

Hey LL

 

Sorry, I don't get why you think you've been duped, so you misunderstood what you were getting for your money, who's fault is that?  Maybe if you did a bit of research you would have understood what you were getting yourself into.

 

Before you think I'm pro-Now TV let me assure you I'm not, there are some (what I call) hidden policies and rules that I am personally against.  However, I do believe that a person's finances are, in most cases, a scarce resource and so you should be extra careful before committing yourself any kind of financial commitment. And even after the commitment is made, constant vigilance is required to insure you are not surprised by a hidden cost or charge.

 

 

UK Bob  

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Lancs-Lainey
Mentor

Re: Broadband and tv package

Harsh but true
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ukbobboy
Legend

Re: Broadband and tv package

@Lancs-Lainey 

 

 

Sorry LL

 

I did not mean to be harsh or brutal, still I hope that everything works out for you and things are now under control.

 

 

UK Bob

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Lancs-Lainey
Mentor

Re: Broadband and tv package

You're right of course but walk a mile in another person's shoes maybe? 

I suffer many health conditions and was suffering domestic abuse while battling old demons and PTSD etc.

My memory is shot at and I find it extremely difficult to concentrate or take in what I'm being told or reading.

Most days my head feels like it's about to blow off and I just don't cope well.

A lot of people who do know me personally wonder how I'm still here let alone keep going.

I'm not dumb, just constantly anxious, stressed, ill, depressed or more.

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ukbobboy
Legend

Re: Broadband and tv package

@Lancs-Lainey 

 

 

Hi again LL

 

It's been a time since I've been this way, plus, and like yourself, I'm finding that my health is not what it used to be.  So, I am sympathetic with your situation and the fact that the older we get the more we are seen as prey for both legitimate and illegitimate organisations.

 

Unfortunately, where money is concerned you cannot trust anyone or any organisation to protect your interests, they are always looking for ways to chisel  those extra £'s out of your pocket.

 

Therefore, in order to protect yourself, and your scarce resources, always use the Internet, i.e. user forums, Which?, etc., to find out what an organisation is really like before making any financial commitment and also, if possible, always have a back out strategy if things go wrong.

 

I know what I am saying is not always easy but if you cannot find out any thing good or bad about a company or cannot see a way to back out of a commitment then leave that company alone.

 

In other words, stay safe, stay frosty.

 

 

UK Bob

 

 

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